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Shangri-La Mactan, Cebu, Lapu-Lapu City
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Key details
About the Resort
Punta Engano Road,
Lapu-Lapu City,
Philippines,
6015,
Central Visayas
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The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Explore available ways to reach your dream destination
City Centre
Lapu-Lapu City
5.1
km
Airports
Mactan-Cebu International (CEB)
8.8
km
Facilities
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
Internet
Internet access
Free parking
24-hour services
24-hour reception
24-hour security
Babysitting
Babysitting/Child services
General
Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Baby pushchair
Children's buffet
Board games
Water slides
Children's play area
Kids club
Spa & Leisure
Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Pool with view
Make up services
Room features
Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Punta Engano Road,
Lapu-Lapu City,
Philippines,
6015,
Central Visayas
Map view
Punta Engano Road,
Lapu-Lapu City,
Philippines,
6015,
Central Visayas
City landmarks
Barangay Mactan
Lapu Lapu Statue
800 m
Punta Engano
Magellan's Marker
810 m
ML Quezon National Hwy
Mactan Shrine
800 m
Punta Engaño Rd
Lapulapu Monument
810 m
Mactan Shrine Parking Lot
700 m
Lapu-Lapu City
Mactan Newton Beach
1.7
km
Mactan Island Resort
Cebu Paradive Resort
700 m
Seascapes Town
Seascapes Resort Incorporated
1.3
km
Newtown Blvd
The Mactan Newtown
1.5
km
Tambuli Beach
Happy Beach Cebu
2.4
km
Buyong Rd
Tambuli
2.4
km
Bay
Magellan Bay
2.9
km
Maribago
Boyla Diving Resort
3.1
km
Coral Point
Dolphin House Mactan Apartments
3.3
km
Alegrado Island
3.3
km
Aquarium
Mactan Island Aquarium
3.6
km
Pajac-Maribago Rd
Maribago Public Beach
3.7
km
Casino
The Palace Casino Cebu
3.9
km
해즌 코브 리조트
Cebu Helmet Diving
4.2
km
Talima
Talima Marine Sanctuary
4.4
km
Hilutungan Channel
4.6
km
Bridge
Marcelo Fernan Bridge
6.2
km
Nearby
Spa Centre
Shangri-La's Mactan Resort and Spa
180 m
Restaurants
Tides at Shangri-La's Mactan Resort and Spa
30 m
Punta Engano Road
Tea of Spring at Shangri-La's Mactan Resort & Spa
30 m
Punta Engano Road
Acqua at Shangri-La's Mactan Resort & Spa
320 m
Punta Engano Road
Hola Espana
190 m
Punta Engano
Giuseppe Pizzeria & Sicilian Roast
330 m
Punta Engano Road Mactan Seaport Village
The Sails
560 m
Punta Engano Road Punta Engano
Fiesta Bay Asian Seafood Restaurant
460 m
Punta Engano Road
The Forum
590 m
Movenpick Hotel
E-Zone Snack Bar
810 m
Shangri-La Mactan Resort and Spa Punta Engano Road
Reviews and Ratings
Feedback from previous guests about their experience.
<br />
80%
liked the resort and would come back
Friendly staff
Beautiful location
Dated rooms
Limited dining options
8.0/10
Great
Rooms
6.9
Location
8.7
Service
8.6
Dining
7.0
Guest reviews
8.0/10
based on 10 reviews
8.8
8.8/10based on 1925 reviews
Richard
United States,
January
2025
7.8/10
I had a great stay at this hotel! I loved the panoramic ocean view room that was not only clean but also free from any pests, which was a huge relief compared to other resorts I've experienced. The service was friendly, but we did have to wait a bit longer than expected for drink service during a meal. The location was beautiful with easy access to swimming and stunning sunsets, though the dining area felt a bit cramped at times. Overall, it was a good value for money, and I enjoyed my time here despite a few minor issues.
Rooms
9.0
I had one of the panoramic ocean view rooms which were very nice and definitely clean with no mosquitoes or bed bugs.
Service
7.0
The service was friendly throughout the hotel, though we did have to wait quite a while before anyone checked on us during a meal.
Location
8.0
The hotel's location was wonderful; it was on the sea with breathtaking sunsets and easy swimming access, but the dining experience felt a bit cramped.
Dining
7.0
Dining at the hotel was a bit crowded, but the food quality was great, making me want to come back for more.
Facilities
8.0
The hotel amenities were modern and convenient, providing everything needed for a comfortable stay.
Danny
United States,
December
2024
8.0/10
The hotel has a beautiful location surrounded by tropical trees, making it easy to relax and go swimming with lots of colorful fish nearby. My room had a nice view, but it felt a bit tired with some broken hangers and threadbare towels. The staff was friendly and very helpful, which enhanced my experience, but I did find some of the amenities to be overpriced. Overall, it's a decent choice for families seeking a vacation spot with access to both the beach and city area.
Rooms
6.0
My room had a nice view but felt tired and in need of an update, with broken hangers and threadbare towels.
Service
9.0
The staff was incredibly helpful, especially at the pool restaurant, and seemed to prioritize accommodating guests.
Location
10.0
The hotel is beautifully located with easy access to the beach and the main city area, perfect for exploring.
Dining
8.0
The breakfast buffet at Tides was outstanding, definitely a highlight of my stay, though I found other dining facilities to be a bit overpriced.
Facilities
7.0
The facilities were good, but some aspects felt a bit dated and could use some improvements.
Tom
United States,
November
2024
8.6/10
I had a wonderful stay at this resort! The rooms were exceptionally clean and had a nice view, plus I didn't have to worry about bugs, which has been an issue at other places. The staff was incredibly friendly and helpful, making the overall experience very enjoyable. On the downside, the dining options during certain hours were a bit limited, and the beach area could get crowded at times, but I still loved relaxing by the water.
Rooms
9.0
The panoramic double suite was clean and spacious, and I felt comfortable throughout my stay. I appreciated that even at the lowest temperature setting, the air conditioning kept the room refreshing.
Service
10.0
The service was fantastic! The staff was exceptionally nice, attentive to simple requests, and made me feel welcomed.
Location
8.0
The location is amazing, with stunning views and great snorkeling just off the beach. It's a beautiful area that's maintained to a high standard, although it can feel a bit isolated if you're looking for a bustling city vibe.
Dining
7.0
The dining options surpassed my expectations with a variety of cuisines; however, I found the variety a bit limited at certain times, which was inconvenient if you weren't in swimwear.
Facilities
9.0
The facilities were quite impressive, especially the pool area. Everything was well-maintained, and I enjoyed the overall ambiance.
Matt
United States,
October
2024
8.2/10
My stay at the hotel was generally pleasant, with friendly staff and a convenient location near the beach. However, the rooms felt a bit outdated, and while the dining options were decent, they didn't blow me away. The facilities were quite nice, particularly the pool area. Overall, I felt it was good value for money, though there’s definitely room for improvement in certain areas.
Rooms
7.0
The rooms were okay but felt outdated, though they were clean and adequately equipped for guests.
Service
9.0
The staff was incredibly friendly and accommodating, especially with the early check-in, which was a huge plus.
Location
10.0
The hotel's location is outstanding, right at the beach with access to a large area of beautiful nature.
Dining
7.0
Dining was decent with a wide selection of food, though I found the pricing a bit high for lunch and dinner.
Facilities
8.0
Facilities were good, particularly the pool area; it's well-maintained and a great place to relax.
Karen
United States,
September
2024
9.0/10
I had a nice stay at the hotel with huge rooms and a friendly staff that was always ready to help. The location is beautiful, featuring lush gardens and spacious pools for kids. However, the rooms are quite tired and could really use some renovations. Dining was enjoyable with a great variety at the buffets, but cleanliness in the bathroom was an issue. Overall, it offers good value for money, but some improvements are needed.
Rooms
5.0
The rooms are huge but look outdated and in need of renovation, with broken hangers and threadbare towels. The cleanliness in the bathroom was not up to standard.
Service
9.0
The service was exceptional, with very helpful and friendly staff who made my stay enjoyable, especially Nelleus by the pool.
Location
10.0
The hotel's location is absolutely wonderful, surrounded by beautiful trees and flowers, creating a tropical oasis that's perfect for families.
Dining
8.0
Dining was also amazing, with lots of options at the buffet breakfast included in my stay, offering a variety of delicious meat dishes.
Facilities
9.0
The hotel has fantastic facilities with huge swimming pools and plenty of space for kids to enjoy water activities.
Bobby
United States,
September
2024
8.4/10
I had a wonderful stay at this hotel, with spacious and clean rooms that offered a nice sea view from the balcony. The staff was incredibly friendly and welcoming, always greeting me with a smile. However, the dining experience could use some improvement, especially during breakfast when it felt a bit chaotic. The location was great for enjoying nature walks, although I did notice some construction nearby that marred the view slightly.
Rooms
9.0
The rooms were spacious, clean, and offered a nice big bed, along with a small balcony that had a beautiful sea view.
Service
10.0
The staff were incredibly pleasant and always offered a polite greeting with a smile, especially Christine from the Ocean Wing.
Location
8.0
The hotel is set in a beautiful and green area, perfect for walks or runs, though there was some construction noise nearby.
Dining
7.0
The dining experience was a bit chaotic at breakfast, with guests being ushered to different parts of the hotel for seating, which felt poorly organized. However, the food by the beach was absolutely delicious.
Facilities
8.0
The hotel facilities were well-maintained, which I appreciated during my stay.
John
United States,
September
2024
6.0/10
I found the hotel to be visually appealing and it offered excellent amenities. However, the rooms felt a bit worn down, and my check-in experience was not what I expected, as I was downgraded despite booking a room with a view. The food in the main restaurant was average, and the high prices didn’t match the quality. Overall, it was a mixed experience with some positives but several areas needing improvement.
Rooms
5.0
The rooms were a good size, but they seemed a bit tired, and I faced issues with the phone and TV. I also ended up with a downgraded room that didn’t have the view I had booked. Some fixtures, like a broken hanger and dirty grouting in the shower, were also disappointing.
Service
6.0
While the staff were generally friendly, I did have a frustrating experience when we were told to sit and wait instead of being promptly helped. Additionally, the lifeguards were late, which halted our swimming plans, and there seemed to be a lack of control over the number of chairs reserved by guests.
Location
7.0
The hotel is located in a beautiful area, but it’s a bit away from the center, which isn’t ideal if you want to explore easily. There were lovely spots to check out nearby, though.
Dining
5.0
Dining was a mixed bag. While some of the dishes were nice, the experience wasn't great due to the busy atmosphere and the challenge of finding a table, despite many being empty.
Facilities
7.0
The hotel amenities were excellent, which is definitely a highlight. However, the overall tired condition of the hotel makes me question its value for money.
Melvin
United States,
August
2024
9.2/10
Our stay at the hotel was enjoyable overall, as the staff were incredibly friendly and accommodating throughout our time there. The location near the beach and beautiful snorkeling spots was a definite highlight. However, the rooms are starting to show their age and could really use some refurbishment to enhance the overall experience. While the amenities and service are quite good, the dining options weren't as extensive as I hoped.
Rooms
6.0
The rooms felt a bit dated and more like a canteen, needing refurbishment as the carpets looked tired.
Service
9.0
The service was outstanding, with staff in the Ocean Club Lounge and pool area being particularly pleasant and accommodating.
Location
9.0
The location is beautiful, offering gorgeous snorkeling and vast areas to explore, making it quite enjoyable.
Dining
7.0
While the breakfast had many different cuisines, it can get crowded, so reservations are recommended.
Facilities
8.0
The facilities include huge swimming pools and plenty of space for kids to enjoy, which is family-friendly.
Friendly staff
Dated rooms
Dennis
United States,
August
2024
8.8/10
I had a great time at this hotel, which offered large and clean rooms with fantastic views of the pool and ocean. The staff was incredibly friendly and the variety of activities and food choices were impressive. However, there was a bit of a delay in getting milk warmers when I needed them, which was a minor inconvenience. Overall, it feels like a true luxury experience but be ready to spend a bit more on extras.
Rooms
9.0
The rooms are huge and offer everything you'd expect from a 5-star luxury hotel chain, plus a great view of the pool and ocean.
Service
8.0
The staff was super friendly, approachable, and professional, which made me feel like I was really in a 5-star hotel. However, I did encounter a bit of difficulty getting a pool towel.
Location
8.0
The location is beautiful, surrounded by well-kept trees and flowers, though I found that everything on-site comes with a cost.
Dining
9.0
The buffet offered a wide range of delicious food options, especially for kids, making me feel right at home here.
Facilities
7.0
The facilities were well-maintained and enjoyable, contributing to a relaxing stay, although I had some issues with milk warmers.
Nick
United States,
July
2024
6.6/10
I had a mixed experience at the hotel. The location was ideal, offering beautiful snorkeling and a stunning beach, but the rooms could definitely use an upgrade as they were in less than ideal condition and a bit noisy. The service from the staff, however, was fantastic; they were friendly and always willing to help. Dining could have been more efficient as well, as I faced some challenges despite the restaurant having empty tables.
Rooms
5.0
The rooms were in bad condition and quite noisy due to the A/C machines. They really need an update.
Service
9.0
The service was excellent and super helpful. The staff were friendly and professional, making my stay more enjoyable.
Location
9.0
The hotel is situated in a beautiful area with impeccable sea quality, perfect for snorkeling and just a short distance away from the city’s hustle.
Dining
5.0
Dining was another struggle; although the food was tasty and generous, I experienced delays even with empty tables around.
Facilities
6.0
The facilities were decent, but the kids’ club requirements were frustrating, as they needed an adult present for activities.
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